Frequently Asked Questions
The answers you’re looking for.
What is Locals Only?
Locals Only is a lifestyle brand born in Arizona, built for movement, mindset, and everyday streetwear. Think quality pieces that feel lived-in but look dialed-in.
Where are you based?
Phoenix, Arizona. Raised by the heat, inspired by the streets.
Is this a limited drop or part of your core line?
We do both. Some pieces are here for the long haul. Others are one-and-done. If you like something, grab it — we’re not big on waiting around.
ORDERS & SHIPPING
How long does shipping take?
Orders usually ship within 3–5 business days (Excluding Weekends). Once it’s out the door, you’ll get tracking info via email.
Where do you ship?
Right now, we ship within the U.S. only. International shipping isn’t available yet — but we’re working on it.
Can I update my shipping address or cancel an order?
We move quick, so changes aren’t guaranteed. Use our contact form and include your order number within 12 hours and we’ll do our best.
RETURNS & EXCHANGES
What’s your return policy?
Returns are accepted on unworn, unwashed items within 14 days of delivery. Email us first — no surprises, no weird vibes.
What if I ordered the wrong size?
If your size is still in stock, we’ll swap it out. Just cover the return shipping — we’ll handle the rest.
My order arrived damaged. Now what?
Send us a photo within 3 days of delivery. We’ll fix it. Easy.
SIZING & PRODUCT INFO
How do your tees and hoodies fit?
Most pieces are true to size with a structured, slightly elevated fit. If you’re between sizes or want more room, go up one.
Will you restock sold-out items?
Sometimes. But not always. The best way to stay in the loop is through our email list or IG.
Where are your products made?
We print and ship everything in the U.S. using high-quality blanks and materials. No cut corners, no fast fashion.
STILL GOT QUESTIONS?
Hit us up.
Use our contact page, fill out the form and we’ll get back to you. No bots. No templates. Just real ones answering emails.